Telecommunications

At one time, companies turned to hardware-based systems for basic
telephone services, such as call forwarding or call conferencing—because
there was no other option. But for today’s businesses, on-premise PBXs
simply aren’t practical. They’re expensive and difficult to maintain. With a
traditional PBX, businesses must hire a professional to perform simple tasks,
such as adding or removing lines. PBXs are also designed for centralized
offices, so they can’t integrate multiple locations and home or mobile phones.

A cloud-based business phone system, on the other hand, uses the Internet
to deliver all the features of an on-premise PBX—minus the costly setup and
bulky hardware. And since the Internet isn’t bound to a specific location,
a cloud-based PBX seamlessly integrates multiple locations and remote
employees. It also works with existing phones and mobile devices, so people
can work from their offices, or take their office with them wherever they go.