True Blue Technology SMS Privacy Policy

Summary: True Blue Technology values your privacy. This policy explains how we collect, use, and protect your data for our SMS service. Your mobile opt-in information will not be shared with third parties for marketing purposes. This service is intended for users in the United States; contact us to confirm eligibility in other jurisdictions.

Data We Collect
We collect your phone number and any information you provide in SMS messages (e.g., verification codes, meeting responses) when you use our SMS service. This applies to both internal employees and external collaborators.

How We Use Your Data
We use your data to send operational SMS messages, such as verification codes, meeting reminders, and updates or questions about IT-related support, to enhance your IT experience. We do not use this data for marketing or mass texting purposes. We retain your SMS data only for as long as necessary to provide the service or as required by law.

Data Sharing
We share your data with third-party service providers (e.g., SMS delivery platforms or telecommunications carriers) solely to deliver SMS messages. Your mobile opt-in information will not be shared with third parties for marketing purposes. Data may be disclosed if required by law or to protect our rights.

Data Security
We take reasonable steps to protect your data from unauthorized access or loss using secure systems, but no method is 100% secure. You acknowledge that SMS travels through third-party networks beyond our control.

Your Choices

  • External users may opt-in by:
    • Emailing Support@truebluetech.net or providing their phone number verbally over the phone or in-person to receive an initial text message, then replying START to (330) 800-3828.
    • Verbally opting-in during phone calls or in-person interactions with consent confirmed.
  • Opt-out at any time by replying STOP.
  • Internal users are auto-enrolled based on consent provided during employment onboarding but may reply STOP to unsubscribe.
  • Reply HELP for assistance or contact us at (330) 800-3828 or Support@truebluetech.net.

Contact Us
Questions? Reach True Blue Technology at (330) 800-3828 or Support@truebluetech.net.